Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Niza Peña

Niza Peña

June 1, 2026

1  out of  5
rating by Niza Peña
"I got a house and car insurance with them ask to get a specific policy which they didn’t comply, cancelled since February, we're in July and still haven’t got my refund, never return my calls, make yourself a favour and don’t get insurance with them"
We responded:
"Hi Mrs. Peña, Thank you for your patience. I’d like to clarify what happened regarding your refund. The payment was processed through our office. After that, it appears your bank reversed/cancelled the payment following a request made to them. Once the reversal occurred, State Farm was required to return the funds to your bank. Because State Farm never ended up keeping the money, there isn’t a refund balance available for us to issue. If you’d like, you can contact your bank to confirm the reversal/cancellation date and any reference information. If you see anything different than what I’ve explained, please reach out to me directly at ivan@myagentivan.com. I’m happy to schedule an appointment to review your file and work with you to resolve this. I also did try contacting you as well. Sincerely, Ivan Ortiz, Agent "
Profile photo of damelis hernandez

damelis hernandez

May 30, 2026

5  out of  5
rating by damelis hernandez
"Recomendado 100% muy buena atención."
We responded:
"Thank you so much for the 5-star rating, Damelis! We truly appreciate your support. We’re always here at the Ivan Ortiz–State Farm Agency to help with any insurance questions or needs you may have."
Profile photo of Nelofar Noori

Nelofar Noori

May 14, 2026

5  out of  5
rating by Nelofar Noori
"I had a wonderful experience with the team. Hannah Denton was incredibly kind, professional, and helpful throughout the entire process. She answered all my questions quickly and made everything stress-free and easy to understand. The customer service was outstanding, and I truly felt supported. I highly recommend them to anyone looking for a caring and professional team. Thank you again for all your help."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Ivan Ortiz’s Team! We deeply appreciate your kind words."
Profile photo of Veronica Rodriguez

Veronica Rodriguez

May 5, 2026

5  out of  5
rating by Veronica Rodriguez
"I wanted to give 100,000 more stars if I could to Anette for her outstanding top notch customer service, it was fast and reliable. Thank you Anette for all your support…"
We responded:
"Thank you, Veronica, for taking the time to leave such a wonderful review. Here at the Ivan Ortiz State Farm Agency, we are committed to excellence in all aspects of insurance, and your positive feedback means a great deal to us."
Profile photo of Jay Ryz

Jay Ryz

April 29, 2026

5  out of  5
rating by Jay Ryz
"Liliana es muy profesional y paciente me consiguio cobertura a buen precio! Lo super Recomiendo!!!"
We responded:
"Thank you for the amazing review, Jay! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of wilson saffon

wilson saffon

April 20, 2026

5  out of  5
rating by wilson saffon
"La Atención de la Srta. Amarilis es extraordinaria y muy servicial"
We responded:
"Wilson, ¡muchas gracias por la calificación de 5 estrellas! Si tienes alguna pregunta sobre seguros o necesitas más ayuda, mi equipo de agentes de State Farm-Iván Ortiz, está a solo una llamada o un correo electrónico de distancia."
Profile photo of jim webster

jim webster

April 8, 2026

5  out of  5
rating by jim webster
"Everything was great!!!!!"
We responded:
"We appreciate your review, Jim. We are so happy that you had such a wonderful experience with State Farm Agent Ivan Ortiz’s Team here in Katy ! "
Profile photo of KIRENIA napoles

KIRENIA napoles

April 7, 2026

5  out of  5
rating by KIRENIA napoles
"Muchas gracias Amarilis por tanta profesionalidad, por tanta paciencia. Gracias por hablar en español. Lindo día!!!!"
We responded:
"Gracias por la reseña tan impresionante! Estamos encantados de saber que tuvo una experiencia maravillosa con el equipo del agente de State Farm, Ivan Ortiz, aquí en Katy, Texas."
Profile photo of Janneth Rodriguez

Janneth Rodriguez

March 28, 2026

5  out of  5
rating by Janneth Rodriguez
"Iván Ortiz nos atendió en una forma muy profesional nos explicó todo lo de la póliza ,los recomiendo 100% ,son muy amables"
We responded:
"Thanks so much for the amazing review, Janneth! We really appreciate your support here in Katy. If you ever have any questions or need insurance assistance in the future, we are just a message away! "
Profile photo of Viviana SalCar

Viviana SalCar

March 11, 2026

5  out of  5
rating by Viviana SalCar
"Everyone is very helpful and amazing 👏"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ivan Ortiz’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Katy ."
Profile photo of Damian Gonzalez borrego

Damian Gonzalez borrego

March 10, 2026

5  out of  5
rating by Damian Gonzalez borrego
"Su atención Y transparencia son de excepcionales. Muchas gracias por su servicio."
We responded:
"Gracias por sus maravillosos comentarios. Nos complace saber que tuvo una experiencia positiva con nosotros aquí, en el equipo del agente de State Farm, Iván Ortiz."
Profile photo of Norberto Cruz

Norberto Cruz

February 25, 2026

5  out of  5
rating by Norberto Cruz
"Great Agents , exelent service !"
We responded:
"Thank you so much for the 5-stars, Norberto! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ivan Ortiz’s Team anytime."
Profile photo of Jessica Garcia

Jessica Garcia

February 16, 2026

5  out of  5
rating by Jessica Garcia
"Was recommend by a coworker to reach out to them. They found me a way cheaper option than what i was paying. Super easy and was able to apply while still at work."
We responded:
"Thank you so much, Jessica, for your wonderful feedback! We’re thrilled to hear about your positive experience with State Farm Agent Ivan Ortiz’s team. It’s truly our pleasure to assist you!"
Profile photo of ali Rashid

ali Rashid

February 4, 2026

5  out of  5
rating by ali Rashid
"Accidentally I mess up my auto payment when I tried to replace the old one with the new one , I called State Farm to help me with this issue and a very professional experience lady ( Ms. Yaliana ) helped me in a split second with everything I asked her for . 10 Stars for her for doing such a great job , Thank you Yaliana , Thank you star farm for your amazing staff . Highly recommended."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Ali Rashid

Ali Rashid

February 4, 2026

5  out of  5
rating by Ali Rashid
"Great place , my favorite place to do my auto insurance . Highly recommended"
We responded:
"Thank you for your kind review of State Farm Agent Ivan Ortiz’s Team. We appreciate it! Thank you for the amazing review, ali! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
Profile photo of Robert Lee

Robert Lee

January 28, 2026

5  out of  5
rating by Robert Lee
"Liliana gave me a quote I called her and in 5 minutes I had insurance. Other insurance companies I was on the phone for 1-2hrs. State Farm is clear winner in that Aspect. Thanks for the ease and great customer service!"
We responded:
"Robert, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience.  "
Profile photo of rleandropi

rleandropi

January 28, 2026

5  out of  5
rating by rleandropi
"Excellent assistance by the whole team, outstanding service offered by Miss Anette, accurate and personalized information provided. I’ll recommend you guys to all my friends and relatives"
We responded:
"Thank you for your wonderful review of State Farm Agent Ivan Ortiz’s Team! It is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ivan Ortiz’s Team! "
Profile photo of Jorge Rico

Jorge Rico

January 23, 2026

5  out of  5
rating by Jorge Rico
"Excelente aseguranza y el mejor grupo de asesores, honestos con la información brindada, responsables, excelencia en atención al cliente y algo muy importante el mejor precio del mercado con amplios beneficios. Además de contar con un excelente programa para referidos."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Ivan Ortiz’s Team. "
Profile photo of Ricardo S. Garnier Jordán

Ricardo S. Garnier Jordán

January 17, 2026

5  out of  5
rating by Ricardo S. Garnier Jordán
"La Eduacacion el respeto y la preocupacion del personal que atiende en State Farm, es genial, todo lo que uno necesita, lo recibe, realmente exceden mis expectativas como cliente. Los recomiendo ampliamente."
We responded:
"Gracias por la reseña positiva. Si tiene alguna pregunta o necesidad relacionada con seguros, no dude en contactarnos."
Profile photo of Marion Solano

Marion Solano

December 8, 2025

5  out of  5
rating by Marion Solano
"Recomendados 100% Tanto Anette como Amarilys fueron muy atentas y asertivas con todo lo relacionado a mi póliza. Me guiaron en cada proceso, todo fue fácil y rápido. Por eso le doy 5 estrellas.⭐️⭐️⭐️⭐️⭐️"
We responded:
"Gracias por sus valiosos comentarios! En Ivan Ortiz - State Farm Agency, nos complace asistirle con sus necesidades de seguro. Si hay algo más en lo que podamos ayudarle, no dude en hacérnoslo saber."
Profile photo of David Sierra

David Sierra

December 3, 2025

5  out of  5
rating by David Sierra
"Very polite and helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Edeison Brito

Edeison Brito

November 20, 2025

5  out of  5
rating by Edeison Brito
"Muy buenos"
We responded:
"Gracias por evaluar nuestra oficina de Ivan Ortiz-State Farm. ¡Estamos encantados de saber que tuvo una experiencia positiva con nosotros; su satisfacción es nuestra máxima prioridad! Esperamos continuar apoyando sus necesidades de seguro."
Profile photo of DANIEL MUJICA

DANIEL MUJICA

November 19, 2025

5  out of  5
rating by DANIEL MUJICA
"Excelente servicio requería una información importante sobre mi póliza y lo resolvieron inmediatamente"
We responded:
"Estamos agradecidos por sus comentarios! Es un placer ayudarle con sus necesidades de seguro. Si hay algo más en lo que podamos ayudarle, por favor háganoslo saber."
Profile photo of YOHE PERNIA VILLALOBOS

YOHE PERNIA VILLALOBOS

November 14, 2025

5  out of  5
rating by YOHE PERNIA VILLALOBOS
"Excelente oficina siempre el personal muy amable y dispuesto a ayudar para que los clientes se sientas muy agusto"
We responded:
"Agradecemos su reseña! Nos alegra saber que tuvo una excelente experiencia con nuestra oficina de Ivan Ortiz-State Farm. Si alguna vez necesita ayuda en el futuro, no dude en contactarnos. Estamos aquí para ayudar!"
Profile photo of Nora Dominguez

Nora Dominguez

August 19, 2025

5  out of  5
rating by Nora Dominguez
"Liliana is very kind. I decided to go with State Farm because of the way Liliana treated me. She made me feel safe and comfortable."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"