Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Walter Barraza

Walter Barraza

August 31, 2026

5  out of  5
rating by Walter Barraza
"Gracias Anette!"
We responded:
"Walter, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Katy insurance team! - Your State Farm Agent, Ivan Ortiz "
Profile photo of Ana Heimdal

Ana Heimdal

August 28, 2026

5  out of  5
rating by Ana Heimdal
"Estoy muy agradecida con esta oficina todo el personal muy amables, son bien profesionales los recomiendo al 💯"
We responded:
"Hi Ana, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Ivan Ortiz, Your State Farm Agent. "
Profile photo of Syed Ghani

Syed Ghani

August 27, 2026

5  out of  5
rating by Syed Ghani
"Excellent customer service"
We responded:
"Thank you for your 5-star review, Syed Ghani! We’re so glad you received excellent customer service from Ivan Ortiz – State Farm Insurance Agent. If you ever need anything, we’re here to help."
Profile photo of Eduardo Cordova

Eduardo Cordova

August 22, 2026

5  out of  5
rating by Eduardo Cordova
"2 años tratando de estar con ellos y al fin se logró primero DIOS sea el principio de muchos años 💯 recomendado"
We responded:
"Eduardo, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Ivan Ortiz and Team  "
Profile photo of Daphne Barnes

Daphne Barnes

August 18, 2026

5  out of  5
rating by Daphne Barnes
"Ashley is truly professional and was a really great help!!!"
We responded:
"Thank you so much for the 5 stars, Daphne! We really appreciate your support. If you ever need anything, feel free to reach out anytime.  "
Profile photo of Juana Guevara

Juana Guevara

August 15, 2026

5  out of  5
rating by Juana Guevara
"Exelente Servicio"
We responded:
"Juana, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of 김수연

김수연

August 6, 2026

5  out of  5
rating by 김수연
"She was very nice and kind also helped me make premium price reduce."
Profile photo of Rob Mo

Rob Mo

July 29, 2026

5  out of  5
rating by Rob Mo
"Great service from Ana!"
Profile photo of Maria Victoria Fuenmayor

Maria Victoria Fuenmayor

July 14, 2026

5  out of  5
rating by Maria Victoria Fuenmayor
"great costumer service!"
Profile photo of wilson saffon

wilson saffon

July 13, 2026

5  out of  5
rating by wilson saffon
"La Atención de la Srta. Amarilis es extraordinaria y muy servicial"
Profile photo of Ramon hector Moyano

Ramon hector Moyano

July 12, 2026

5  out of  5
rating by Ramon hector Moyano
"Gracias por la excelente atención
Aprecio mucho su ayuda y el buen servicio que me Brindaron
Ramon"
Profile photo of Elizabeth Hernández

Elizabeth Hernández

July 11, 2026

5  out of  5
rating by Elizabeth Hernández
"Excellent service"
Profile photo of Daysha

Daysha

July 10, 2026

5  out of  5
rating by Daysha
"Ashely has been a been a blessing since we worked together. She made the process quick, smooth and stress free."
We responded:
"Thank you for the amazing review, Daysha! It is truly the goal of our team to exceed expectations when it comes to all insurance needs "
Profile photo of Ana Graciela Ulloa

Ana Graciela Ulloa

July 8, 2026

5  out of  5
rating by Ana Graciela Ulloa
"Excelente servicio"
We responded:
"¡Gracias por la reseña positiva! Si tiene alguna pregunta o necesitas ayuda relacionada con el seguro, no dude en comunicarse con nosotros a la oficina de Ivan Ortiz-State Fram en Katy TX. ¡Mil Gracias! "
Profile photo of Niza Peña

Niza Peña

June 1, 2026

1  out of  5
rating by Niza Peña
"I got a house and car insurance with them ask to get a specific policy which they didn’t comply, cancelled since February, we're in July and still haven’t got my refund, never return my calls, make yourself a favour and don’t get insurance with them"
We responded:
"Hi Mrs. Peña,

Thank you for your patience. I’d like to clarify what happened regarding your refund.

The payment was processed through our office. After that, it appears your bank reversed/cancelled the payment following a request made to them. Once the reversal occurred, State Farm was required to return the funds to your bank. Because State Farm never ended up keeping the money, there isn’t a refund balance available for us to issue.

If you’d like, you can contact your bank to confirm the reversal/cancellation date and any reference information.

If you see anything different than what I’ve explained, please reach out to me directly at ivan@myagentivan.com. I’m happy to schedule an appointment to review your file and work with you to resolve this. I also did try contacting you as well.

Sincerely,
Ivan Ortiz, Agent
"
Profile photo of damelis hernandez

damelis hernandez

May 30, 2026

5  out of  5
rating by damelis hernandez
"Recomendado 100% muy buena atención."
We responded:
"Thank you so much for the 5-star rating, Damelis! We truly appreciate your support. We’re always here at the Ivan Ortiz–State Farm Agency to help with any insurance questions or needs you may have."
Profile photo of Nelofar Noori

Nelofar Noori

May 14, 2026

5  out of  5
rating by Nelofar Noori
"I had a wonderful experience with the team. Hannah Denton was incredibly kind, professional, and helpful throughout the entire process. She answered all my questions quickly and made everything stress-free and easy to understand. The customer service was outstanding, and I truly felt supported. I highly recommend them to anyone looking for a caring and professional team. Thank you again for all your help."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Ivan Ortiz’s Team! We deeply appreciate your kind words."
Profile photo of Veronica Rodriguez

Veronica Rodriguez

May 5, 2026

5  out of  5
rating by Veronica Rodriguez
"I wanted to give 100,000 more stars if I could to Anette for her outstanding top notch customer service, it was fast and reliable. Thank you Anette for all your support…"
We responded:
"Thank you, Veronica, for taking the time to leave such a wonderful review. Here at the Ivan Ortiz State Farm Agency, we are committed to excellence in all aspects of insurance, and your positive feedback means a great deal to us."
Profile photo of Jay Ryz

Jay Ryz

April 29, 2026

5  out of  5
rating by Jay Ryz
"Liliana es muy profesional y paciente me consiguio cobertura a buen precio! Lo super Recomiendo!!!"
We responded:
"Thank you for the amazing review, Jay! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of jim webster

jim webster

April 8, 2026

5  out of  5
rating by jim webster
"Everything was great!!!!!"
We responded:
"We appreciate your review, Jim. We are so happy that you had such a wonderful experience with State Farm Agent Ivan Ortiz’s Team here in Katy ! "
Profile photo of KIRENIA napoles

KIRENIA napoles

April 7, 2026

5  out of  5
rating by KIRENIA napoles
"Muchas gracias Amarilis por tanta profesionalidad, por tanta paciencia. Gracias por hablar en español. Lindo día!!!!"
We responded:
"Gracias por la reseña tan impresionante! Estamos encantados de saber que tuvo una experiencia maravillosa con el equipo del agente de State Farm, Ivan Ortiz, aquí en Katy, Texas."
Profile photo of Janneth Rodriguez

Janneth Rodriguez

March 28, 2026

5  out of  5
rating by Janneth Rodriguez
"Iván Ortiz nos atendió en una forma muy profesional nos explicó todo lo de la póliza ,los recomiendo 100% ,son muy amables"
We responded:
"Thanks so much for the amazing review, Janneth! We really appreciate your support here in Katy. If you ever have any questions or need insurance assistance in the future, we are just a message away! "
Profile photo of Viviana SalCar

Viviana SalCar

March 11, 2026

5  out of  5
rating by Viviana SalCar
"Everyone is very helpful and amazing 👏"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ivan Ortiz’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Katy ."
Profile photo of Damian Gonzalez borrego

Damian Gonzalez borrego

March 10, 2026

5  out of  5
rating by Damian Gonzalez borrego
"Su atención Y transparencia son de excepcionales. Muchas gracias por su servicio."
We responded:
"Gracias por sus maravillosos comentarios. Nos complace saber que tuvo una experiencia positiva con nosotros aquí, en el equipo del agente de State Farm, Iván Ortiz."
Profile photo of Norberto Cruz

Norberto Cruz

February 25, 2026

5  out of  5
rating by Norberto Cruz
"Great Agents , exelent service !"
We responded:
"Thank you so much for the 5-stars, Norberto! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ivan Ortiz’s Team anytime."